Dented Code Pty Ltd (ABN 22 663 749 111) ("Dented Code®", "we", "us", "our")

We respect your privacy. This policy explains how we collect, use, store, share and protect your personal information, and what your rights are. We comply with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).

This policy applies to all websites and services we operate (the "Site"), including:

• dentedcode.com (our main website)
• dentedcodeacademy.com (our student portal, funnels and booking pages)
• our Dented Code Nepal website
• course portals, learning platforms and community platforms
• our training programs, workshops and events

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1. Information we collect

Personal information
Name, email address, phone number, mailing address, date of birth (where needed), and billing details.

Account and learning information
Login details, course progress, assessments, attendance, project work, community activity, and enrolment data.

Career information
Resume or CV, LinkedIn profile, work history, education, portfolio and GitHub links, job preferences, work eligibility details you choose to give us, interview feedback, and placement outcomes.

Photos, video and recordings
Class recordings, event photos, and testimonials or video content you choose to provide.

Communications
Messages, form submissions, call notes, and support requests.

Technical information
IP address, browser and device type, pages viewed, referring pages, and cookie and pixel data.

We collect this information directly from you (forms, enrolment, calls, emails, classes), automatically (cookies and similar technologies), and sometimes from third parties you authorise, such as your LinkedIn profile.

2. How we use your information

• Provide courses, training programs, events and student support
• Process payments and manage your enrolment
• Provide career services, including resume support, interview preparation, and job placement help
• Communicate about your program, updates and announcements
• Send educational and promotional communications (see section 3)
• Improve our programs, website and marketing
• Meet legal and tax obligations, and protect our legal rights

3. Marketing communications

We will send you marketing emails, SMS or calls only with your consent. We ask for it when you submit a form or enrol, through a clear statement or tick-box. Marketing may include educational content, program updates, offers, event invitations and company news.

You can withdraw consent at any time by using the unsubscribe link in our emails, replying STOP to an SMS, or contacting us. We will action unsubscribe requests within 5 business days. You will still receive essential messages about your enrolment, payments and account.

4. Career services: sharing your resume with employers and recruiters

We help students find work. At the start of your program (or when you first use our career services), we ask for your permission to share your resume and career information with employers, recruiters and recruitment partners, including our related companies that operate recruitment businesses.

When you give this permission:

• You agree that we may share your resume, profile, portfolio, and relevant career information with employers and recruiters at any time.
• We do not need to notify you each time we share. This permission is given once, at the start, and continues until you withdraw it.
• We share only what is relevant to job opportunities, such as your resume, skills, projects and availability.

You can withdraw this permission at any time by emailing us. We will stop sharing from that point. We cannot recall information already given to an employer or recruiter, and they handle it under their own privacy policies.

5. Cookies, pixels and advertising

We and our partners use cookies, pixels and similar technologies for site functionality, analytics, and advertising. This includes tools such as Google Analytics, Google Tag Manager and Google Ads, the Meta (Facebook) Pixel, and our CRM and marketing platform. These may be used to measure performance and to show you our ads on other sites ("remarketing").

You can control cookies in your browser settings and opt out of some advertising tracking through your Google and Meta ad settings. See our Cookies Policy for details.

6. Who we share information with

We do not sell your personal information. We share it with:

• Service providers who help us run our business, such as payment processors (for example Stripe, PayPal), CRM and email or SMS platforms, learning and community platforms, hosting providers, analytics and advertising providers. They receive only what they need to provide their service.
• Employers and recruiters, with your permission, as set out in section 4.
• Related companies that help deliver our programs and services.
• Professional advisers and authorities, where required by law, to enforce our rights, or to protect safety.
• A buyer or successor, if our business or assets are sold.

7. Disclosure overseas

We operate in Australia and Nepal and use providers in other countries. Your information may be stored or accessed in:

• Australia
• Nepal
• United States
• other countries where our service providers' servers or staff are located

We take reasonable steps to make sure overseas recipients handle your information in line with the APPs. By giving us your information, you accept that overseas recipients may not be subject to the Australian Privacy Principles.

8. Storage and security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access or disclosure. These include access controls, secure platforms and staff training. No online system is completely secure, so please protect your own passwords.

9. How long we keep your information

We keep your information for as long as you are a student or alumnus of Dented Code, and afterwards for ongoing alumni and career support, until you ask us to delete it. Some records, such as payment and tax records, must be kept for the period required by law (generally up to 7 years in Australia), even after a deletion request. When information is no longer needed, we delete or de-identify it.

10. Access, correction and deletion

You can ask to access, correct or delete your personal information, or withdraw any consent, by emailing support@dentedcodeacademy.com. We will respond within 30 days. We may need to verify your identity first. If we refuse a request, we will explain why.

11. Complaints

If you have a privacy concern, email support@dentedcodeacademy.com first. We will acknowledge your complaint and aim to resolve it within 30 days. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.

12. Data breaches

If a data breach is likely to cause you serious harm, we will notify you and the OAIC as required under the Notifiable Data Breaches scheme.

13. Age

Our programs are for people aged 18 or over. We do not knowingly collect personal information from anyone under 18. If you believe we have, contact us and we will delete it.

14. Visitors from Nepal and other countries

If you are in Nepal or another country, your information is handled under this policy as well as any privacy laws that apply to you and cannot be excluded. Our Nepal operations handle your information under this policy.

15. Third-party sites

Our Site links to other websites. We are not responsible for their privacy practices. Please read their policies.

16. Changes to this policy

We may update this policy. We will post the new version here with a new Last Updated date, and we will notify you of material changes by email or on the Site.

17. Contact us

Dented Code Pty Ltd (ABN 22 663 749 111)
Email: support@dentedcodeacademy.com
Location: Sydney, NSW, Australia (we operate as a remote team)

© 2026 Dented Code Pty Ltd